Cart ( 0 )

You have nothing in your shopping cart.

Can Ciğer Kuzu Sarmasi - Terms and Conditions

1. Product Information:

All products sold on Cancigerkuzuarmasi are handmade and carefully crafted. They are not personalized but made-to-order. Each item undergoes a detailed quality control process before shipping.
2. Orders and Payment:

Orders are completed via secure online credit card payments. By completing the payment process, the customer is deemed to have read and accepted these Terms and Conditions. This information is stored in our system.
3. Order Cancellation:

Customers may request a cancellation within 8 hours after placing their order. After this period, orders are processed and can no longer be canceled.
If a cancellation is approved, the payment will be refunded to the original card. Refund processing times may vary depending on the bank.

4. Returns and Exchanges:
Due to international shipping costs, returns and exchanges are not accepted. Please contact our support team any questions.
5. Shipping and Delivery:
Orders are shipped from Turkey via our logistics partner, Shipentegra.

Estimated delivery time to the United States: 4–9 business days
Tracking numbers are provided for all shipments
Customs duties and import taxes, if any, are the responsibility of the buyer
All orders include free shipping

6. Tax and Invoicing:
The seller operates under Turkey’s Small Business Tax Exemption Certificate (Esnaf Vergi Muafiyet Belgesi). Therefore, no commercial invoice will be issued for purchases.
7. Disputes and Record Keeping:
All orders are processed with system-logged confirmation that the customer has read and accepted these Terms and Conditions.
In case of a payment dispute, these logs will be provided to PayTR or the relevant bank as evidence.

By completing the purchase, the buyer is deemed to have read and fully accepted these Terms and Conditions.

DISTANCE SALES TERMS / MESAFELİ SATIŞ ŞARTLARI

1. Confirmation of Product Information / Ürün Bilgilerinin Onaylanması

The buyer confirms that they have read and acknowledged the essential characteristics, sales price, payment method, and delivery details of the product(s) on the seller’s website, and has provided the necessary approval electronically.

📌

2. Delivery Time / Teslimat Süresi

The product(s) will be delivered to the buyer or a third party designated by the buyer within the delivery time indicated on the website, provided it does not exceed the legal 30-day period, depending on the buyer’s location.(Usually 4-9 days for Usa,Uk,Germany)

3. Delivery to Third Parties / Ürünün Üçüncü Taraflara Teslimi

If the product is to be delivered to a third party, the seller is not responsible if the recipient refuses to accept the delivery.
4. Product Responsibility / Ürün Sorumluluğu
The seller is responsible for delivering the product(s) in good condition, complete, in accordance with the specifications stated in the order, and with all applicable warranty documents and user manuals, if any.

5. Unauthorized Credit Card Use / Yetkisiz Kredi Kartı Kullanımı

If, after the product is delivered, the payment is not processed by the bank or financial institution due to unauthorized or unlawful use of the buyer’s credit card by third parties (not caused by the buyer’s fault), the buyer must return the product to the seller within 3 days.
6. Force Majeure and Delivery Delays / Mücbir Sebep ve Teslimat Gecikmeleri If the seller cannot deliver the product within the expected timeframe due to force majeure (e.g., natural disasters), the seller is obligated to inform the buyer. The buyer may then choose to cancel the order, receive a similar product, or postpone delivery until the issue is resolved. If the order is canceled, the total amount paid will be refunded to the buyer within 10 days.
7. Typographical Errors / Tipografik Hatalar
Our company cannot be held responsible for typographical errors or incorrect price listings.